Privacy Policy

Who we are

Our website address is: https://thegrasswalk.com.

What personal data do we collect and why do we collect it

Maintaining the privacy of your information is important to SMA Hotels Pvt. Ltd. This Privacy Policy describes SMA Hotels Pvt. Ltd’s current policy on how we collect and use the “Personal Information” that you provide through www.thegrasswalk.com (the “Website”). Kindly read the entire policy carefully. By using the site and you providing us with information, you consent to the Privacy Policy.

SMA Hotels Pvt. Ltd. may revise this Privacy Policy from time to time to reflect changes in the law, SMA Hotels Pvt. Ltd‘s privacy practices, or the features on the Site. Any changes to our use of personal information will be reflected in such revised privacy policy as posted on this Site along with the new effective date. Therefore, kindly review the Privacy Policy periodically to remain aware of SMA Hotels Pvt. Ltd‘s current policies and practices.

Please note that this Privacy Policy is not a contract and does not create any legal rights or obligations.

Personal Information collected through www.thegrasswalk.com (the “Website”) about you may include but is not limited to; Your name, address, telephone numbers and fax numbers, Email address We also collect non Personal Information as described below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Online Purchases/ Reservations

If you purchase Room nights/make reservation through www.thegrasswalk.com (the “Website”) you provide Personal Information such as name, address, email address and telephone number to us in order to complete the transaction.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Promotions & Contests

SMA Hotels Pvt. Ltd. occasionally sponsors promotions and contests to give members the opportunity to win various prizes. We may combine Personal Information from promotions and contests with non-Personal Information collected through cookies and other means (described below).

Surveys

SMA Hotels Pvt. Ltd. occasionally sponsors optional customer surveys to improve our services. In the surveys, you provide personal information and answers to survey questions, both of which we may combine with data collected by cookies and through other means specified in this policy.

Emails

SMA Hotels Pvt. Ltd. uses email addresses to deliver information relevant to our customers. The following are some examples of information: Confirmation Vouchers, route maps, special promotional offers, important travel-related information and updates, reservation confirmations and surveys. We may also contact you via email for a number of other administrative and marketing purposes. As an enrollee in a contest or promotion, survey participant, or purchaser of room nights on our Site, you occasionally will receive emails about, without limitation, special offers, new products and other news items. Any promotional email sent to you by SMA Hotels Pvt. Ltd. also contains a link allowing you to opt-out of any future emails.

SMA Hotels Pvt Ltd. uses Personal Information you provide us in connection with any contest or promotion to notify you if you are a winner and to send you information about, without limitation, future contests and promotions, special packages, and other information, which, we feel, may be of interest to you. We may also use Personal Information derived from contests or promotions in any of the other ways described by this Privacy Policy.

You may change the settings on your Internet browser to reject cookies at any time, but it will make your use of the Site less convenient.

Domain Names and Internet Protocol Addresses

We aggregate Non Personal Information such as domain names and IP addresses to measure the number of visits, average time spent on the Site, pages viewed and similar Site usage information in order to improve the Site’s content and to better meet our customers’ needs and preferences.

Law Enforcement/Legal Processes/Other Uses

SMA Hotels Pvt. Ltd. may disclose Personal Information to comply with the law or court order, subpoena or other legal processes, as requested by a governmental or law enforcement authority. We may also disclose Personal Information when we in good faith belief that it is either necessary to protect our property or is otherwise necessary. SMA Hotels Pvt. Ltd may also disclose Personal Information to any of its sister concerns, or to any entity with which it merges or to which it sells any assets.

Minors online privacy policy

We do not knowingly collect Personal Information from minors (according to applicable laws). If such minor has provided us with Personal Information without parental or guardian consent, the parent or guardian may email us at smahotels@gmail.com and we will remove the concerned minor Personal Information from any promotional lists or databases.

Privacy Policy relates to other websites

This Privacy Policy covers only “www.thegrasswalk.com” (The website) and does not cover any other Site. While we make every effort to protect the Personal Information you provide to us, we do not control the policies of other sites (including those we may link to) and the site owners’ use of the Personal Information you provide to them.

Prevention of unauthorized access of your Personal Information

To prevent unauthorized access, disclosure and improper use of your Personal Information, and to maintain data security, we have established appropriate physical, electronic, and managerial safeguards to protect the Personal Information we collect. Although SMA Hotels Pvt. Ltd. takes reasonable steps to safeguard and to prevent unauthorized access to your Personal Information, it cannot be responsible for the acts of those who gain unauthorized access and SMA Hotels Pvt. Ltd. makes no warranty that we will prevent unauthorized access to your Personal Information.

Analytics

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.